WhatsApp Billing
Send invoices and collect payments via WhatsApp. Your members get a payment link in their chat. They tap, pay, done. No chasing. No reminders.
Why WhatsApp?
9 out of 10 WhatsApp messages get opened. Email sits at 1 in 5. When you send an invoice on WhatsApp, people see it. When there's a payment link right there in the message, they pay.
The WhatsApp billing flow
You set it up once
Create a group on the wabill dashboard. Add member names and WhatsApp numbers. Set the amount and billing day.
wabill sends on billing day
Each member gets a WhatsApp message with their invoice and a payment link. Automatically. Every month.
Members tap and pay
The link opens a secure checkout. Card, instant EFT via Ozow, Capitec Pay, SnapScan, or Apple Pay.
You see it instantly
Payment confirmation appears on your dashboard in real time. No more 'Did they pay?' guessing.
Why not just send a WhatsApp message?
Many people try to bill via WhatsApp manually. They send a message that says “Please pay R2,000 rent by the 1st.” Here is why that doesn't work well:
Payment methods your members can use
Members choose their preferred payment method at checkout:
- Card: Visa, Mastercard, Amex (debit or credit)
- Instant EFT via Ozow: all major SA banks (Absa, FNB, Nedbank, Standard Bank, Capitec, Investec, Discovery, TymeBank)
- Capitec Pay: pay directly from Capitec app
- SnapScan: scan QR code to pay
- Apple Pay: tap to pay on iPhone
Use cases
- Rental properties: collect rent from tenants on the 1st
- Stokvels: collect monthly contributions from members
- Body corporates: levy collection from unit owners
- Gyms and fitness studios: monthly membership billing
- Schools and crèches: monthly school fees
- Clubs and associations: annual or monthly membership fees
- Subscription services: any recurring payment from a group
Pricing
Start free: 1 group, 5 members, 1 billing cycle. After that, plans from R99/month. Payment processing fees are separate: 2.9% + R1 for card, 2% for EFT.
Get started
Sign up on the wabill dashboard, create your first group, and add your members. Your first billing cycle is free. See the full flow in action before you commit.
FAQ
How does WhatsApp billing work?
You set up a billing group on the wabill dashboard with your members' WhatsApp numbers and billing amount. On your billing day, wabill automatically sends each member an invoice and payment link on WhatsApp. They tap the link, pay online (card, EFT, or QR), and the payment is confirmed on your dashboard.
Do my members need to install an app?
No. Members receive the invoice and payment link as a regular WhatsApp message. They tap the link, which opens a secure checkout page in their browser. No registration, no app download, no login required.
What if a member doesn't have WhatsApp?
WhatsApp is the delivery channel for invoices and payment links. If a member doesn't have WhatsApp, they won't receive the automated message. However, 94% of SA internet users have WhatsApp (DataReportal, 2025), so this covers the vast majority.
Can I bill different amounts to different members?
Yes. In open-list groups, each member can have a custom amount or use the group default. In slot-based groups, each slot has its own amount.
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